Thank you for shopping with Fana Home Choice. This Return Policy outlines our procedures for handling returns and exchanges for purchases made through the Fana Home Choice mobile application ("App").
1. Eligibility for Returns
1.1 Products Eligible for Returns:
1.2 Non-eligible Products:
2. Return Process
2.1 Initiation of Return:
2.2 Inspection and Approval:
3. Return Shipping
3.1 Shipping Costs:
4. Exchange or Refund
4.1 Exchange:
4.2 Refund:
5. Contact Us
If you have any questions about our Return Policy or need assistance with a return request, please contact our customer support team at info@fanahomechoice.com.
6. Changes to this Return Policy
We reserve the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on the App.
By making a purchase through the Fana Home Choice App, you acknowledge that you have read, understood, and agree to the terms of this Return Policy.
Note: This Return Policy is designed to provide general guidelines for handling returns. Specific details and timelines may vary depending on the nature of the product and the circumstances of the return request. Please contact our customer support team for personalized assistance.