Thank you for using the Fana Home Choice mobile application ("App"). This Cancellation Policy explains our procedures for cancelling orders made through the App.
1. Cancellation Eligibility
1.1 Eligible Orders for Cancellation:
1.2 Non-eligible Orders for Cancellation:
2. Cancellation Process
2.1 Requesting Cancellation:
2.2 Confirmation of Cancellation:
3. Refund for Cancelled Orders
3.1 Refund Process:
4. Contact Us
If you have any questions about our Cancellation Policy or need assistance with cancelling an order, please contact our customer support team at info@fanahomechoice.com.
5. Changes to this Cancellation Policy
We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on the App.
By using the Fana Home Choice App, you acknowledge that you have read, understood, and agree to the terms of this Cancellation Policy.
Note: Please note that cancellation eligibility and refund timelines may vary depending on the specific circumstances of each order. Contact our customer support team for personalized assistance with your cancellation requests.